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Customer Corner: Monthly Digest of Insights Shared by Your Peers in the Energy Central Customer Care Group – August 18, 2022

August 18, 2022

Welcome to the Customer Care Group roundup, Customer Corner. As always, your fellow group members are paying close attention to utility customer care trends and sharing their insights. This month’s selection includes information about helping customers with low incomes, the value of frictionless payment options, and more. Be sure to like and comment on your favorite posts. Happy reading!..
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Massachusetts new Energy Law: An Act Driving Climate Policy Forward

August 13, 2022

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This 96 page amendment to existing clean energy legislation in Massachusetts contains lots of incentives to reduce GHG emissions and generate clean, green, electricity. I have reason to be optimistic that good things could come from this, BUT I remain skeptical based on my own past attempts to work on climate change policies and practices. If NESCOE continues to pursue an FCEM approach AND ISO..
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[WEBINAR] Empowering Community-Based Utilities with Location

August 8, 2022

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Empower Staff, Save Time and Money, Build Trust Paper-based processes cost community-based utilities time and money, especially today when customers to have higher expectations than ever. Utilities need affordable solutions for data management, equipment inspections, and damage assessment. By leveraging ArcGIS Solutions for Utilities, (a collection of..
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SOLAR FOR GREEN HYDROGEN

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The solar radiation received on the earth exceeds total annual global energy consumption by a factor of more than 5000.1 Effectively harnessing and utilising solar energy at the gigawatt (GW) and terawatt (TW) scale requires bulk energy storage, time-shifting, and location-shifting of solar output, requiring GW-scale energy storage and long-term time-shifting. Other than pumped storage, which..
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Thermal Storage and Heat Pumps Will be the Low Cost Peak Shaving Solution for Utilities and Users

August 3, 2022

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We are now in a time of decreased Security of Supply (call it SOS) and utilities are continuously challenged in keeping the guarantee of delivering power on the same level. A famous Dutch newspaper NRC told that cooling equipment will come into the economic range of many people in Developing Countries and increase the peaks on the grid. In many of these countries but also in the richer..
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Digital Digest: Monthly Digest of Insights Shared by Your Peers in the Energy Central Intelligent Utility Network – August 3, 2022

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Welcome to the Intelligent Utility Network roundup, Digital Digest. As always, your fellow network members are paying close attention to digital utility and mobile workforce trends and sharing their insights. This month’s selection includes information about the need for many entities to work together to develop EV charging infrastructure, new developments in digital twin technology, and..
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