Join Our Team!

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Email marketing and SMS system specialist to facilitate build and support of customer facing communications utilizing digital tools to effectively target appropriate customers. Conducts analysis of customer data for outreach through research, gathering and interpretation of data, development of alternatives and recommendations. Presents technical analysis and recommendations to management and may recommend alternatives. Works with business unit and IT to support systems implementations, upgrades, and problem resolution.

Responsibilities

• Promote a customer first culture and commit to delivering outstanding results for customers.
• Formulate and define systems scope and objectives through research and analysis using understanding of applicable business systems and industry requirements.
• Provide systems administration and process execution of management and maintenance systems.
• Develop or modify moderately complex system automation to meet business needs.
• Responsible for final quality check before campaigns are launched.