Service Coordinator (Local 659) – Medford, Oregon – #112916 (MEDFORD, OR, US, 97501)
Join Our Team!
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
Responsibilities
The successful candidate will be responsible for a variety of office related tasks to support day-to-day operations at an electric utility. Some essential duties include customer communication, project tracking, data base entry and payroll processing. Other duties may include:
- Manage emails, letters, packages, phones calls and other forms of correspondence.
- Process paperwork for internal or external use across various work groups.
- Organize and maintain project data to assist management with reporting requirements.
- Assist other service coordinators as needed to meet team objectives and deliverables.
- Ability to work overtime during emergency operations.
Requirements
- High School diploma or GED equivalent.
- Two years customer service experience.
- Proficient with Microsoft office suite.
- Must be detail oriented but with a demonstrated ability to multi-task.
- Successful in passing clerical aptitude test as well as a typing test at 30 WPM – required.