Manager, System Operations Training – Portland, Oregon – #113133 (Portland, Oregon, OR, US, 97216)
POWER YOUR GREATNESS!
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.
General Purpose
Develop, lead, manage, and direct a team responsible for managing and executing the design, development, implementation, and maintenance of training programs for system operations to ensure compliance with NERC transmission and distribution training standards, adherence to wildfire policies and procedures, and other department training requirements. Manage onboarding and training programs and/or curriculum to ensure compliance with grid and region system operations training requirements and standards that deliver organizational objectives for all positions within System Operations. Conduct training assessments and gap analyses to determine individual training requirements. Will conduct training or co-facilitate with internal and external subject matter experts. Supports and implements business objectives, strategies, programs and plans. Implements and supports company programs and policies. Will collaborate with operational leads to identify learning needs and create tailored training solutions that meet organizational goals safely and efficiently.
