Outage Coordinator (Local 125) – Portland, Oregon – #109695 (Portland, OR, US, 97216)
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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
General Purpose
17.3.18 An Outage Coordinator is an employee who: must demonstrate a working knowledge of existing tools (Trouble-up, Mobile-up, CSS, OVS, Power-out, etc.) within the first six month probationary period. If no qualified employees apply, the Company may hire the best-unqualified internal/external applicant. Progress of probationary Coordinators will be reviewed monthly against the training modules and standards by the Joint Committee. If the trainee fails to meet the training and/or standards, and the Committee disqualifies the employee from the position, they will be subject to the Force Reduction rules per Article 14 of the collective bargaining agreement. The essential duties of the Outage Coordinator are: (a) acts as the point of contact for outage information; (b) coordinates, gathers, and disseminates outage information; (c) assists in calling and dispatching appropriate response personnel from information gathered through outage or emergency tickets; (d) coordinates with dispatch resources; and (e) assists in dispatching appropriate field related work and provides data input into necessary systems.