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Tag: Service

Service Coordinator (Local 659) – Roseburg, Oregon – #113274 (ROSEBURG, OR, US, 97471)

April 1, 2025
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| Energy Jobs In NW

POWER YOUR GREATNESS!

 

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. 
 

General Purpose

 

A Service Coordinator is an employee who represents the company while working in an office setting in a service center. This position may be hired as a Service Coordinator D. This is an entry level position and must demonstrate basic clerical skills, which will include keyboard proficiency, office etiquette as well as oral and written communication skills. The determination of these qualifications will be done by test. Applicant is expected to progress through Company-provided training in the Service Coordinator role. As training progresses, the incumbent will receive additional base pay. The successful candidate will enter a two-year training program which may require overnight travel for up to a week at a time.

Responsibilities

 

The successful candidate will be responsible for a variety of office related tasks to support day-to-day operations at an electric utility.

…

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Service Coordinator (Local 125) – Hood River, Oregon – #113052 (Hood River, OR, US, 97031)

February 12, 2025
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| Energy Jobs In NW

Join Our Team!

 

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.

General Purpose

 

Union Field Operations Careers

Responsibilities

 

The successful candidate will be responsible for a variety of office related tasks to support day-to-day operations at an electric utility. Some essential duties include customer communication, project tracking, data base entry and payroll processing. Other duties may include:

 

  • Manage emails, letters, packages, phones calls and other forms of correspondence.
  • Process paperwork for internal or external use across various work groups.
  • Organize and maintain project data to assist management with reporting requirements.
  • Assist other service coordinators as needed to meet team objectives and deliverables.
  • Extended work shifts during emergency operations.

 

A Service Coordinator is an employee who represents the company while working in an office setting in a service center. This position may be hired as a Service Coordinator D, this is an entry level position and must demonstrate basic clerical skills, which will include keyboard proficiency, office etiquette as well as oral and written communication skills.

…

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Service Coordinator (Local 659) – Medford, Oregon – #112916 (MEDFORD, OR, US, 97501)

January 7, 2025
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| Energy Jobs In NW

Join Our Team!

 

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

Responsibilities

 

The successful candidate will be responsible for a variety of office related tasks to support day-to-day operations at an electric utility. Some essential duties include customer communication, project tracking, data base entry and payroll processing. Other duties may include:
 

  • Manage emails, letters, packages, phones calls and other forms of correspondence.
  • Process paperwork for internal or external use across various work groups.
  • Organize and maintain project data to assist management with reporting requirements.
  • Assist other service coordinators as needed to meet team objectives and deliverables.
  • Ability to work overtime during emergency operations.

Requirements

 

  • High School diploma or GED equivalent. 
  • Two years customer service experience.
  • Proficient with Microsoft office suite.
  • Must be detail oriented but with a demonstrated ability to multi-task.
  • Successful in passing clerical aptitude test as well as a typing test at 30 WPM – required.
…

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Customer Service Communication Tools Analyst – Portland, Oregon – #109411 (Portland, Oregon, OR, US, 97232)

December 21, 2022
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| Energy Jobs In NW

Join Our Team!

 

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

 

Email marketing and SMS system specialist to facilitate build and support of customer facing communications utilizing digital tools to effectively target appropriate customers. Conducts analysis of customer data for outreach through research, gathering and interpretation of data, development of alternatives and recommendations. Presents technical analysis and recommendations to management and may recommend alternatives. Works with business unit and IT to support systems implementations, upgrades, and problem resolution.

Responsibilities

 

  • Promote a customer first culture and commit to delivering outstanding results for customers.
  • Formulate and define systems scope and objectives through research and analysis using understanding of applicable business systems and industry requirements.
  • Provide systems administration and process execution of management and maintenance systems.
  • Develop or modify moderately complex system automation to meet business needs.
  • Responsible for final quality check before campaigns are launched.
…

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Supervisor, Customer Service – Portland, Oregon – #109515 (Portland, Oregon, OR, US, 97232)

December 9, 2022
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| Energy Jobs In NW

Join Our Team!

 

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
 

General Purpose

 

Supervises a location or segment of a larger department. Implements business objectives, strategies and plans and oversees daily work functions. Responsible for selecting, coaching, and developing employees and management of salaries. Responsible for process improvement and management of billing, credit, outage and new service work streams. Provides alternatives and recommendations to management and influences their decisions regarding courses of action. Implements and supports company programs and policies. May be a working supervisor.
 

Responsibilities

 

Promote a customer first culture and commit to delivering outstanding results for customers.
Oversee the activities of the customer service agents and billing, credit, outage and new service work streams. 
Monitor operations and activities of utility billing services; recommend improvements and modifications and prepare various reports on operations and activities.  Recommend and assist in the implementation of goals and objectives; implement policies and procedures. 

…

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New 1.1-GW GE-Powered Gas-Fired Plant Enters Service in Michigan

July 12, 2022
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| Industry News

A new $ 1.1-billion natural gas-fired power plant, built by Kiewit and featuring equipment from General Electric (GE), has entered service in southwest Michigan. The Indeck Niles Energy Center in Niles, a community just north of South Bend, Indiana, will provide 1,100 MW of generation capacity.

The plant is operated by Indeck Energy Services along with its South Korean partners, Korea Southern Power Co. (KOSPO) and DL Energy, formerly known as Daelim Energy. Indeck, based in Buffalo Grove, Illinois, is a developer of thermal and renewable energy power generation projects across the Upper Midwest and U.S. Northeast. KOSPO is South Korea’s largest electric utility.

The Niles plant features two GE 7HA.02 gas turbines, powering two GE-supplied H65 generators. The facility also includes an STF-D600 steam turbine powering a H84 generator, and two heat recovery steam generators that are triple pressure reheat drum. The plant also includes GE’s Mark* VIe Distributed Control System software, along with services to support the availability and reliability of the plant, according to GE.…

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