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Tag: Oregon

Customer Service Communication Tools Analyst – Portland, Oregon – #109411 (Portland, Oregon, OR, US, 97232)

December 21, 2022
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| Energy Jobs In NW

Join Our Team!

 

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

 

Email marketing and SMS system specialist to facilitate build and support of customer facing communications utilizing digital tools to effectively target appropriate customers. Conducts analysis of customer data for outreach through research, gathering and interpretation of data, development of alternatives and recommendations. Presents technical analysis and recommendations to management and may recommend alternatives. Works with business unit and IT to support systems implementations, upgrades, and problem resolution.

Responsibilities

 

  • Promote a customer first culture and commit to delivering outstanding results for customers.
  • Formulate and define systems scope and objectives through research and analysis using understanding of applicable business systems and industry requirements.
  • Provide systems administration and process execution of management and maintenance systems.
  • Develop or modify moderately complex system automation to meet business needs.
  • Responsible for final quality check before campaigns are launched.
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Credit Analyst (Mid or Senior) Portland, Oregon #109335 (PORTLAND, OR, US, 97232)

December 17, 2022
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| Energy Jobs In NW

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. 
 

General Purpose

Oversees credit risk profiles of the wholesale energy portfolio, structured transactions, or commercial and industrial accounts, including monitoring of credit quality of existing and new counterparties/customers, monitoring exposures against maximum allowed limits, ensuring collection and maintenance of adequate collateral as applicable, and reporting of credit risk exposures and mitigations to management.

Responsibilities for this position include the following:

 

  • Assist in the development of timely credit decisions on wholesale energy and structured transactions or managed commercial and industrial accounts.
  • Collaborate with risk management, energy supply management, and resource and commercial strategy personnel on transaction structuring and approval with regard to the credit terms.
  • Prepare reports on wholesale energy portfolio or managed commercial and industrial energy credit exposure related to electricity, natural gas, and financial positions. 
  • Prepare daily margin requirements, periodic risk analysis, and ad hoc reports.
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Supervisor, Customer Service – Portland, Oregon – #109515 (Portland, Oregon, OR, US, 97232)

December 9, 2022
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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
 

General Purpose

 

Supervises a location or segment of a larger department. Implements business objectives, strategies and plans and oversees daily work functions. Responsible for selecting, coaching, and developing employees and management of salaries. Responsible for process improvement and management of billing, credit, outage and new service work streams. Provides alternatives and recommendations to management and influences their decisions regarding courses of action. Implements and supports company programs and policies. May be a working supervisor.
 

Responsibilities

 

Promote a customer first culture and commit to delivering outstanding results for customers.
Oversee the activities of the customer service agents and billing, credit, outage and new service work streams. 
Monitor operations and activities of utility billing services; recommend improvements and modifications and prepare various reports on operations and activities.  Recommend and assist in the implementation of goals and objectives; implement policies and procedures. 

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Business Systems Analyst (III & IV) IT- Portland, Oregon / SLC, UT- #109341 (Portland, OR, US, 98603)

November 19, 2022
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*

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

 

General Purpose

Conducts analysis on projects, prepares associated business requirement specifications, designs, plans, tests and implements modifications and enhancements to various business systems.  Applies technical and business knowledge, skills, and judgment to problem solve system issues. Provides on-going user business system support.  Operates under general supervision.

In addition to the above: Analyst IV -Operates with minimal supervision. May be required to work on special projects or to provide work direction and technical assistance to less experienced analysts.

Responsibilities of this position include the following:

 

  • Ensures the integrity of operations and maintenance of business systems as well as interfaces into other systems  
  • Conducts high-level and detail analysis for moderately complex system enhancements, prepares associated business requirements specifications, designs, plans, tests, and implements modifications and enhancements to systems
  • Diagnoses and resolves system related problems and questions with respect to both maintenance and development activities.  
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Senior General Asset Accountant – Portland, Oregon – #109275 (PORTLAND, OR, US, 97232)

November 11, 2022
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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Provides professional accounting services utilizing U.S. generally accepted accounting principles (GAAP) and the Federal Energy Regulatory Commission’s (FERC) Uniform System of Accounts. Activities include interpretation and application of accounting and capitalization policies, including those issued by governmental and regulatory bodies; analysis of construction project costs, including removal costs; preparation and maintenance of fixed asset records; and external and ad hoc financial reporting.

Responsibilities

  • Perform fixed assets/general accounting and month-end close activities through the preparation and processing of journal entries, reconciliation of general ledger accounts and support of internal controls under Sarbanes-Oxley Act compliance requirements.
  • Compile, analyze and interpret asset construction costs to determine if capital or expense in nature and allocate capital costs to final asset records created in PacifiCorp’s fixed asset subsidiary ledger.
  • Create, retire and transfer fixed assets records and maintain continuing property records in accordance with the requirements of the FERC’s Uniform System of Accounts.
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Utility Specialist/Pre-Apprentice Lineman (Local 659) – Klamath Falls, Oregon – #108878 (Klamath Falls, Oregon, OR, US, 97601)

October 26, 2022
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Join Our Team!

 

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. 
 

General Purpose

 

A Utility specialist is a qualified employee who shall perform work mutually agreed to by the Company and Union. Duties typically assigned to the Utility Specialist are Collections/Connects/Disconnects/Removal; Replacement or exchange of single-phase self-contained meters; locates; pole test and treat; Joint Use Coordination; Equipment Operation and others as agreed to by the Company and Union. The Utility Specialist may be required to hold a Commercial Driving license as dictated by the assigned duties and pass minimum qualification requirements as mutually agreed to by the Company and the Union. The Utility Specialist with proper training may be assigned to drive or operate equipment, as follows:

 

  • Pick-up, 6-person capacity
  • Trucks, one and one-half (1 ½)
  • Line Trucks (Boom Trucks)
  • Trucks hauling poles, material or towing a trailer (except hot line tool trailer)
  • Trucks with hydraulic/electric personnel lift equipment
  • Hole Digger
  • Backhoe
  • Track-type vehicles (snow-cats)
  • Truck or trailer mounted wire pullers
  • Jackhammer.
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