Senior Customer Solutions Program Manager (Demand Response) – Portland, Oregon – #111201 (PORTLAND, OR, US, 97232)
Join Our Team!
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
General Purpose
Responsible for management of demand response programs in Oregon, Washington, and California. Establishes and implements business objectives, strategies and plans key to program success. Responsibilities include leading program implementation efforts as well as providing analysis and information critical for program consideration in planning environments. Responsible for establishment and adherence to budgets. Represents the Company in stakeholder engagement related to programs and may act as lead for Associate and Customer Solutions Program Manager levels.
Responsibilities
- Promote a customer first culture and commit to delivering outstanding results for customers.
- Lead program implementation efforts across business units
- Responsible for the analysis of new programs/initiatives or changes to existing programs, maintaining relevant measure performance assumptions, and making necessary changes due to changing market conditions;
- Responsible for information on resource size, shape, operating characteristics, and costs for the development of the company and customer’s planning.