Join Our Team!
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
General Purpose
17.3.18 An Outage Coordinator is an employee who: must demonstrate a working knowledge of existing tools (Trouble-up, Mobile-up, CSS, OVS, Power-out, etc.) within the first six month probationary period. If no qualified employees apply, the Company may hire the best-unqualified internal/external applicant. Progress of probationary Coordinators will be reviewed monthly against the training modules and standards by the Joint Committee. If the trainee fails to meet the training and/or standards, and the Committee disqualifies the employee from the position, they will be subject to the Force Reduction rules per Article 14 of the collective bargaining agreement. The essential duties of the Outage Coordinator are: (a) acts as the point of contact for outage information; (b) coordinates, gathers, and disseminates outage information; (c) assists in calling and dispatching appropriate response personnel from information gathered through outage or emergency tickets; (d) coordinates with dispatch resources; and (e) assists in dispatching appropriate field related work and provides data input into necessary systems.
Requirements
- A high school diploma, GED or equivalent combination of education and experience.
- A minimum of 6 months satisfactory performance in any Power Delivery Field Operations classification.
- Demonstrated knowledge of Trouble-up, Customer Service System (CSS), Power-Out and netCadOps.
- Working knowledge of customer guarantees.
Additional Information
Req Id: 109695
Company Code: PacifiCorp
Primary Location: Portland
Department: Rocky Mountain Power
Schedule: Full-time
Personnel Subarea: IBEW Local 125
Hiring Range: $ 35.80 per hour
Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Employees must be able to perform the essential functions of the position with or without an accommodation.
At Pacific Minerals, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
All offers of employment are contingent upon the successful completion of a background check and drug screening.