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Con Edison Provides $5 Million fo Largest Residential Electric Vehicle Charging Project in NYC

January 30, 2024
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New York City’s largest residential electric vehicle charging project has found its home at Hilltop Village Cooperative, an apartment complex in Queens, through Con Edison’s PowerReady program. Exhaust from cars, trucks, and buses represent one of the largest sources of carbon emissions across the country. Through Con Edison’s PowerReady program, and in partnership with..
Energy Central…

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Sr Data Scientist, Salt Lake City, UT or Portand, OR #111702 (PORTLAND, OR, US, 97232)

January 29, 2024
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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

 

General Purpose

Provides technical support on complex and business critical projects related to wildfire mitigation, ass    Provides technical support on complex and business critical projects related to wildfire mitigation, asset performance, and T&D Operations across six states. Leverages large quantities of data, such as weather, environmental, outage, vegetation, and grid attributes, to inform long term risk analysis and aid in decision making. Works alongside senior leadership to develop tools and analysis and inform the future of data driven decisions. Develops presentations for senior management and recommends and implements changes to meet company goals. Supports long term grid planning and load forecasting. Contributes to internal training for engineers and technicians in subject area.

Responsibilities

•    Conduct complex research studies and technical analyses in areas of specialized data science to support company objectives and enable Transmission and Distribution Operations. 

…

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My Boss Treats Me Differently Than Others: What Should I Do?

January 27, 2024
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upset employee

Are you getting harsher criticism compared to your peers? Did your boss exclude you from a project because you’re “too young for this kind of assignment”? Or maybe you’ve seen how they’re treating other people in the same role way better than you? 

Watch out, all of these are problematic workplace practices. 

4 Common Examples of How a Boss May Treat You Differently 

Recognizing signs of problematic relationships with your boss is crucial as these can both affect your professional status and personal well-being. Disparate treatment, favoritism, ostracization, and being singled out negatively are all warning signs you can’t ignore. 

Disparate Treatment

The concept of disparate treatment, also called adverse treatment, refers to when employees are treated unfairly based on their characteristics like age, gender, ethnicity, or physical abilities. 

Examples of disparate treatment include:

  • Giving preferences to resumes with names that seem white 
  • Prioritizing the promotion of male employees over female 
  • Different employment conditions (e.g., benefits) for workers of different age 
  • Lay-off or firing decisions, based on a personal, rather than objective characteristic  

Showing any sort of disparate treatment is one of the things your boss can’t legally do.…

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Getting to Know Your Expert Interview Series: iBex Digital’s Mark Wilkinson, Key Expert in the Customer Care Community – [an Energy Central Power Perspectives™ Expert Interview]

January 25, 2024
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I was recently interviewed as a part of the Energy Central Power Perspectives series as one of the ongoing members of the Network of Experts for the Customer Care group. If you missed it, check out the link here and leave me any thoughts or questions you may have so we can keep the conversation going!
Energy Central…

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Manager, Distribution – Portland, Oregon #108753 (Portland, Oregon, OR, US, 97218)

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Join Our Team!

 

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

 

Manages the day-to-day operations of an electric utility in a geographic territory, region, location or functional unit that has a significant impact on corporate, business unit or organizational objectives. These operations pertain to the high voltage substation department. Manages three different union crafts: Apparatus, Meter/Relay protection technicians and Communication technicians. Establishes and implements business objectives, strategies, and plans. Implements and supports company programs and policies. Develops innovative leadership techniques that will improve the safety of each team member and the quality of work each team member performs in an effort to improve efficiencies.

Responsibilities

 

  • Promote safety in the workplace through demonstrated leadership.
  • Ensure that a zero accident workplace message is delivered in a convincing manner on a regular basis.
  • Implement strategic business objectives, strategies and plans in support of the company’s strategic goals.
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Customer Care Specialist $200.00 Bonus – Start 4/11/2024 – Portland, Oregon – 111687 (PORTLAND, OR, US, 97232)

January 21, 2024
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Join Now!!!

 

Power your career and work for a company that focuses on customer first! 

 

At PacifiCorp we have a bold vision that our customers are taken care of through sustainable affordable and reliable energy. We are the largest grid operator in the western United States, serving 1.9 million and growing customers in six states that include: Oregon, Washington, California, Idaho, Wyoming and Utah. 

 

Our customer-first focus presents the opportunity for interaction with our customers one-on-one, making personalized and valued experiences for each customer whether it be answering their inquires with a first call resolution mindset, educating customers on energy efficiency or sharing with them about programs we offer such as renewable energy options. 

 

General Purpose

 

As a care specialist, you will provide customer care by telephone and email to existing and future customers. You will assist with billing, credit and collections, service requests, energy efficiency and customer account management. In addition, you will assist customers regarding service outages, restoration of electric services, electric service billings, regulatory billing requirements and company policy and practice.

…

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