Power Your Greatness

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.

General Purpose

As the Senior Metering Analyst, you will conduct analysis through research, gathering and interpretation of data from meter reading and work force management systems. Design and document Advance Metering Infrastructure (AMI) meter reading system processes. Analyze and operate AMI meter reading system

Responsibilities

• Develop and design business processes for AMI meter reading system.
• Develop training documents for AMI system users.
• Lead and conduct AMI meter reading system testing.
• Analyze AMI system errors and determine appropriate course of action. 
• Utilize Single-Person Scheduling (SPS) software to analyze and schedule work orders to field technicians.
• Utilize Field Collection System (FCS) software to analyze and schedule meter reading routes to field technicians.
• Communicate with field technicians to resolve hardware / software issues. 
• Resolve orders from SPS audit log.
• Run and analyze performance reports required by operations managers.