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Customer Service Communication Tools Analyst – Portland, Oregon – #109411 (Portland, Oregon, OR, US, 97232)

December 21, 2022

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Email marketing and SMS system specialist to facilitate build and support of customer facing communications utilizing digital tools to effectively target appropriate customers. Conducts analysis of customer data for outreach through research, gathering and interpretation of data, development of alternatives and recommendations. Presents technical analysis and recommendations to management and may recommend alternatives. Works with business unit and IT to support systems implementations, upgrades, and problem resolution.

Responsibilities

Promote a customer first culture and commit to delivering outstanding results for customers.
Formulate and define systems scope and objectives through research and analysis using understanding of applicable business systems and industry requirements.
Provide systems administration and process execution of management and maintenance systems.
Develop or modify moderately complex system automation to meet business needs.
Responsible for final quality check before campaigns are launched.

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Credit Analyst (Mid or Senior) Portland, Oregon #109335 (PORTLAND, OR, US, 97232)

December 17, 2022

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Oversees credit risk profiles of the wholesale energy portfolio, structured transactions, or commercial and industrial accounts, including monitoring of credit quality of existing and new counterparties/customers, monitoring exposures against maximum allowed limits, ensuring collection and maintenance of adequate collateral as applicable, and reporting of credit risk exposures and mitigations to management.

Responsibilities for this position include the following:

Assist in the development of timely credit decisions on wholesale energy and structured transactions or managed commercial and industrial accounts.
Collaborate with risk management, energy supply management, and resource and commercial strategy personnel on transaction structuring and approval with regard to the credit terms.
Prepare reports on wholesale energy portfolio or managed commercial and industrial energy credit exposure related to electricity, natural gas, and financial positions.
Prepare daily margin requirements, periodic risk analysis, and ad hoc reports.

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Business Systems Analyst (III & IV) IT- Portland, Oregon / SLC, UT- #109341 (Portland, OR, US, 98603)

November 19, 2022

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Conducts analysis on projects, prepares associated business requirement specifications, designs, plans, tests and implements modifications and enhancements to various business systems. Applies technical and business knowledge, skills, and judgment to problem solve system issues. Provides on-going user business system support. Operates under general supervision.

In addition to the above: Analyst IV -Operates with minimal supervision. May be required to work on special projects or to provide work direction and technical assistance to less experienced analysts.

Responsibilities of this position include the following:

Ensures the integrity of operations and maintenance of business systems as well as interfaces into other systems
Conducts high-level and detail analysis for moderately complex system enhancements, prepares associated business requirements specifications, designs, plans, tests, and implements modifications and enhancements to systems
Diagnoses and resolves system related problems and questions with respect to both maintenance and development activities.

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Sr Resource Valuation/Planning Analyst or Resource Valuation/Planning Spclst – Portland, OR – 105801 (Portland, OR, US, 97232)

June 8, 2022

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

This position operates and maintains optimization models used for long-term resource planning, asset valuation, production cost analytics, and resource acquisition.

Responsibilities of the Sr Resource Valuation/Planning Analyst include the following:

Maintain and operate optimization models used to develop the integrated resource plan (IRP), asset valuation studies, production cost analytics, and resource acquisition including the following activities:
- Ensure model assumptions are current and accurate (examples include loads, unit characteristics, fuel costs, environmental policy, transmission, resource retirements, and resource additions)
- Document inputs and outputs.
- Troubleshoot model errors.
- Review forecast/model results to ensure they are reasonable and consistent with input assumptions.
- Update model data and model configuration when new versions of the software are released.
Compile and interpret large and complex data sets to formulate model inputs.
Complete ad-hoc analysis in support of resource investment, resource acquisition, and structured commercial transaction opportunities.

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Load Forecast Analyst – Portland, OR – #107215 (PORTLAND, OR, US, 97232)

May 31, 2022

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Conduct analysis through research, gathering and interpretation of data, development of alternatives and recommendations. Critically review model input and output, provide support for and verify the accuracy of the load forecast, identifying any issues which have the potential to impact the forecast.

Responsibilities

Assist in the development of sales and revenue forecasts using statistical and end-use modeling techniques.
Critically analyze load research data to be able to project usage impacts.
Develop long-term energy sales and customer forecasts using statistical and end-use modeling techniques.
Design load research samples and process customer class loads.
Interpret data, for purposes of formulating significant model inputs.
Provide modeling and other analytical support to the unit’s senior staff and internal clients.
Research and utilize outside sources of information to interpret and support forecasted results and actual load evaluations.
Assist in the preparation of reports, testimony, and business presentations on the load forecast, highlighting the various drivers such as economic factors, weather, and energy efficiency programs.

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Senior Business System Analyst (Portland, OR) #107683 (PORTLAND, OR, US, 97232)

April 21, 2022

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Responsible for performing equipment setup, commissioning, and tracking in company asset record software (SAP), including managing database field, attributes, maintenance plans and the overall transition of these fields to new company asset records software. Additional responsibilities, include processing and managing all maintenance test records for various types of equipment including weather station maintenance items, managing manufacturer alert and warranty related corrective maintenance items, and managing WECC compliance for Bulk Electric System T&D assets. Additionally, this position, will provide to support to transition company transmission, distribution, substation equipment asset records to new asset record software (Maximo).

Responsibilities

Performs electronic equipment setup, commissioning, and tracking of asset equipment in company asset record software (SAP)
Manages asset field, attributes, and maintenance plans in company asset record software (SAP)
Support transition of transmission, distribution, and substation equipment asset records into new company asset record (Maximo)
Manage maintenance test records for various types of equipment installed on transmission, distribution, and substation
Manages manufacturer alert and warranty related corrective maintenance items
Supports WECC compliance for bulk electric T&D Assets
Supports maintenance planning team with transition to new company asset record software Maximo.

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