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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

The quality assurance program manager leads information technology quality and testing initiatives across Berkshire Hathaway Energy. Establish and implement quality assurance objectives, strategies, and plans. Responsible for program deficiency tracking and reporting. Analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Develop and maintain quality assurance standards for information technology. 
 

Responsibilities

• Establish, maintain, and oversee the IT quality assurance strategy, objectives, and standards.
• Defines test strategy, tools, processes, and timelines for quality assurance of new and existing products and features.
• Builds, leads and mentors a team of quality assurance engineers, perform reviews, sets objectives and provides coaching to staff.
• Works closely and collaboratively with the project leads and development and architecture teams to establish the process for clear and efficient operations and communications related to the overall quality assurance process.