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Customer Care Specialist $200.00 Bonus – Portland, Oregon – #107521 (Portland, OR, US, 97232)

May 7, 2022

Power your career and work for a company that focuses on customer first!

At PacifiCorp we have a bold vision that our customers are taken care of through sustainable affordable and reliable energy. We are the largest grid operator in the western United States, serving 1.9 million and growing customers in six states that include: Oregon, Washington California, Idaho, Wyoming and Utah.

Our customer-first focus presents the opportunity for interaction with our customers one-on-one, making personalized and valued experiences for each customer whether it be answering their inquires with a first call resolution mindset, educating customers on energy efficiency or sharing with them about programs we offer such as renewable energy options.

As a care specialist, you will provide customer care by telephone and email to existing and future customers. You will assist with billing, credit and collections, service requests, energy efficiency and customer account management. In addition, you will assist customers regarding service outages, restoration of electric services, electric service billings, regulatory billing requirements and company policy and practice.

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Utility Specialist/Pre-Apprentice Estimator (Local 659) – Roseburg, Oregon – #107543 (Roseburg, OR, US, 97471)

April 29, 2022

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

The Utility Specialist/Pre-Apprentice Estimator is a position designed to complete various non-journeyman tasks while preparing the applicant for a two-year Estimator apprenticeship and, ultimately, into a position as a Journeyman Estimator. Duties typically assigned to the Utility Specialist/Pre-Apprentice Estimator may include meter reading, customer collection related activities (notifications, service connects and disconnects); replacement, removal, or exchange of single-phase self-contained meters; underground utility line locates; pole inspection and maintenance (test and treat); foreign utility (joint use) clearance evaluation; operate as a Groundman on line crews; and other duties as assigned. The Utility Specialist/Pre-Apprentice Estimator will hold the position for an indefinite period of time until offered an Estimator apprenticeship at a location to be selected by PacifiCorp (the Company).

* Please note that candidates will be required to accept an Estimator apprenticeship when and where it is offered.…

Load Forecast Specialist- Portland, Oregon #107495 (PORTLAND, OR, US, 97232)

April 25, 2022

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Provide leadership to the load forecasting group, and present recommendations to management and client organizations regarding sales and revenue forecasts in a transparent manner. Critically review the model inputs and output for load forecast and load research projects. Verify the accuracy of the load forecast, identifying any issues which have the potential to impact the forecast. Develop and implement new strategies, programs, and/or processes in response to changing internal and external business scenarios.

Responsibilities

Develop techniques to streamline the production of exhaustive variance analysis by month and year for each state, customer class and rate schedule.
Develop long-term load and customer forecasts using statistical and end-use modeling techniques.
Critically analyze and interpret load research data to be able to explain weather effects on customer usage and the overall forecasted impact.
Utilize outside sources of information to interpret and support forecasted results and actual load evaluations.

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Commercial Transmission Specialist – Portland, Oregon – #106608 (Portland, OR, US, 97232)

April 13, 2022

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JOIN OUR TEAM

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

PacifiCorp’s Energy Supply Management (ESM) group is looking for a highly motivated Commercial Transmission Specialist who will manage and optimize the Company’s merchant transmission assets, analyze and negotiate the purchase of new merchant transmission rights, and provide guidance in the sale and remarketing of merchant transmission rights, consistent with the strategic direction of the Company. The individual will manage Network, Point-to-Point and legacy transmission agreements with transmission providers with the overall goal to reduce risk and enhance net power costs for customers. In addition, the individual will perform economic analysis and data driven analytics to justify existing and new transmission contracts.

Responsibilities

Manage rights and obligations in existing Network, Point-to-Point and legacy transmission agreement obligations with transmission providers, including but not limited to PacifiCorp, Idaho Power and the Bonneville Power Administration.

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Utility Specialist/Pre-Apprentice Lineman (Local 659) – Klamath Falls, Oregon – #107272 (Klamath Falls, Oregon, OR, US, 97601)

April 9, 2022

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Join Our Team!

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

A Utility specialist is a qualified employee who shall perform work mutually agreed to by the Company and Union. Duties typically assigned to the Utility Specialist are Collections/Connects/Disconnects/Removal; Replacement or exchange of single-phase self-contained meters; locates; pole test and treat; Joint Use Coordination; Equipment Operation and others as agreed to by the Company and Union. The Utility Specialist may be required to hold a Commercial Driving license as dictated by the assigned duties and pass minimum qualification requirements as mutually agreed to by the Company and the Union. The Utility Specialist with proper training may be assigned to drive or operate equipment, as follows:

Pick-up, 6-person capacity;
Trucks, one and one-half (1 ½)
Line Trucks (Boom Trucks)
Trucks hauling poles, material or towing a trailer (except hot line tool trailer)
Trucks with hydraulic/electric personnel lift equipment
Hole Digger
Backhoe
Track-type vehicles (snow-cats)
Truck or trailer mounted wire pullers
Jackhammer.

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Integrated Computing Operating Center Technician 1 – Portland, Oregon – #106228 (PORTLAND, OR, US, 97232)

April 5, 2022

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Join our team!

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Working under direct supervision and using detailed instruction, provides computer operations incident and problem resolution in a multi-platform, 24×7 data center operations environment by performing front-line event management for all information technology business critical applications, servers, peripherals, telecommunications, the mainframe, desktops and laptops and IT computing facilities. Responds to routine questions and problems within standards and guides. Follows established procedures to provide first-tier and some second-tier problem recognition and to ensure continuous, uninterrupted service by troubleshooting, isolation, resolution, and analysis to restore service affecting all enterprise operations phases. This role will be responsible for supporting all US-based BHE platforms.

Responsibilities

Ensures continuous, uninterrupted service by responding to and diagnosing first and some second-tier problems through troubleshooting and analysis, independently or with other information technology support personnel on server/network, desktop or mainframe applications and hardware systems.

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