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Systems & Development Analyst 1/2/3 or Senior (Portland, OR) #111393 (PORTLAND, OR, US, 97232)

December 8, 2023

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Under direct supervision, the systems and development analyst conducts analysis, creates system specifications, develops, tests and implements engineering, scientific and business applications, operating systems, and file/database servers. Utilizes existing or new technology in the automation of processes. Evaluates software packages and provides recommendations to management.

Responsibilities

Responsibilities of the Analyst 1 position include the following:

Provides technical support; problem determination and investigation; implementation of software patches and upgrades for commercial (vendor) applications. Support client server packages both thick and thin clients, and web applications. Conduct research and fact-finding to develop or modify application programs; work with vendors to review quality, adaptability and compatibility of their products.
Provides some technical responsibility for an application involving multiple support personnel that is critical to the operation of the business.
Designs, codes, tests, documents, implements and maintains moderately complex application programs and interfaces.

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T&D Specialist ( Sr/ Principal), Portland, OR #111024 (Portland, OR, US, 97232)

December 4, 2023

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Provide technical expertise in the specialized fields of substation apparatus, protection and control equipment or communications equipment. Act as an expert to personnel in a specialized field to investigate and resolve problem situations or complex issues. Facilitate internal training for substation journeyman, relay technicians or communications technicians. Research, analyze, develop and implement new programs, systems and/or processes in response to changing internal and external conditions. Develop and maintain operational and procedural documentation.

Responsibilities

•   Provide technical support to critical and highly complex substation, distribution and transmission operation and control functions within the business.
•   Develop and modify policies and practices to improve the overall operational effectiveness of PacifiCorp’s transmission and distribution system.
•   Lead development and implementation processes and procedures to enhance operational effectiveness.
•   Evaluate policies, procedures and other documentation and ensure all aspects of electrical operations are in accordance with company safety procedures, legislative requirements and meet all NERC reliability standard requirements.

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ICOC Technician 2 – Portland, Oregon – 111383 (PORTLAND, OR, US, 97232)

November 14, 2023

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Working under limited supervision and following standardized processes, provides computer operations incident and problem resolution in a multi-platform, 24×7 data center operations environment by performing front-line event management for all information technology business critical applications, servers, peripherals, telecommunications, the mainframe, desktops and laptops and IT computing facilities. Resolves routine questions and problems and refers the more complex issues to higher levels. Follows established procedures to provide effective first-tier and second-tier problem recognition, to ensure continuous, uninterrupted service, by troubleshooting, isolation, resolution, and self-directed analysis to restore service affecting all enterprise operations phases. This role will be responsible for supporting all US-based BHE platforms.

Responsibilities

Monitors information technology and responds to alerts to support high availability and restoration of services. Applies troubleshooting and technical skills as well as coordinates with company workgroups, internal and external technical service providers, and external business partners to resolve incidents.

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Senior Customer Solutions Program Manager (Renewables)- Portland, Oregon – #110849 (Portland, OR, US, 82601)

November 10, 2023

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Responsible for management of key voluntary renewable programs and community renewable initiatives. Establishes and implements business objectives, strategies and plans key to program success. Responsibilities include leading program implementation efforts as well as providing analysis and information critical for their consideration in planning environments. Responsible for establishment and adherence to budgets. Represents the Company in stakeholder engagement related to programs and may act as lead for Associate and Customer Solutions Program Manager levels.

Responsibilities

Promote a customer first culture and commit to delivering outstanding results for customers.
Lead program implementation efforts across business units
Responsible for the analysis of new programs/initiatives or changes to existing programs, maintaining relevant measure performance assumptions, and making necessary changes due to changing market conditions;
Responsible for information on resource size, shape, operating characteristics, and costs for the development of the company and customer’s planning.

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Distribution Engineer I, II, Portland, Oregon #111329 (PORTLAND, OR, US, 97211)

November 6, 2023

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Develops distribution system engineering studies, plans, specifications, calculations, evaluations, design documents, and performance assessments associated with the planning, design, licensing, construction, operation, and maintenance of the Company’s distribution facilities/systems.

Depending on position grade level engineer will work under supervision (Engineer I), or with limited supervision (Engineer II) applying prescribed methods and standard electrical engineering practices while performing specific tasks within projects and assisting other engineering staff on more complex projects.

Responsibilities

The responsibilities of the Engineer I:

•   Analyze the distribution system design, programming, and modification.
•   Develop distribution system engineering studies of limited scope and prepare data for cost estimations and analyses.
•   Run equipment and performance tests and install and inspect new equipment.
•   Conduct site inspections to ensure adherence to distribution system engineering standards.

In addition to Engineer I, the responsibilities of the Engineer II:

• Design, develop, modify, and evaluate distribution systems, process, or facilities to support Company objectives.

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IT Enterprise Technician 1-2 (Portland, OR) – #111347 (PORTLAND, OR, US, 97232)

November 2, 2023

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Working under limited supervision and using instruction, provides technical expertise and guidance in supporting end-user hardware and software issues with desktops, laptops, servers, peripherals, telecommunications and the mainframe.

Responsibilities of this position include the following:

Responds to end-users’ inquiries regarding technology issues. Includes incident recognition, research, isolation and follow-up steps for first and second tier issues.
Uses incident management database and service desk systems.
Supports most end point devices of Berkshire Hathaway Energy network.
Assists in recommending systems modifications/ configurations to reduce user problems.
Assists in supporting and administering audio, video and web conferencing.
Assists in providing IT-related employee communications to the company or affiliates.
Participates in user testing, implementing, document creation and communication for information technology department and the end-user.
Under supervision creates and presents various reports to management as requested.
Provide after-hours support and perform any additional responsibilities as requested or assigned.

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