Sr Customer Solutions Program Manager – Portland, Oregon – #107311 (PORTLAND, OR, US, 97232)
Join our team!
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
General Purpose
Responsible for the identification, quantification, valuation and delivery of demand side resource opportunities, providing analysis and information critical for their consideration in integrated resource plan and to their acquisition through the Company’s demand side management programs. Establishes and implements business objectives, strategies and plans. Usually responsible for establishment and adherence to department budget. May act as lead for Associate and Customer Solutions Program Manager levels.
Responsibilities
- Promote a customer first culture and commit to delivering outstanding results for customers.
- Responsible for the technical analysis and cost/benefit analysis of new programs or changes to existing programs.
- Identify cost effective load management and energy efficiency opportunities and develop acquisition strategies consistent with the unique protocol established by each state commission.
- Responsible for demand-side information on resource size, shape, operating characteristics, and costs for the development of the company’s integrated resource and business plans.
