Tag: Specialist

Bi-Lingual Customer Care Specialist (Hybrid 50/50) *$200.00 Bonus* Start 6/12/2023 – Portland, OR (PORTLAND, OR, US, 97232)

April 20, 2023
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Bi-Lingual Customer Care Specialist (Hybrid 50/50) *$ 200.00 Bonus* Start 6/12/2023 – Portland, OR

 

Power your career and work for a company that focuses on customer first! 

At PacifiCorp we have a bold vision that our customers are taken care of through sustainable affordable and reliable energy. We are the largest grid operator in the western United States, serving 1.9 million and growing customers in six states that include: Oregon, Washington California, Idaho, Wyoming and Utah. 

Our customer-first focus presents the opportunity for interaction with our customers one-on-one, making personalized and valued experiences for each customer whether it be answering their inquires with a first call resolution mindset, educating customers on energy efficiency or sharing with them about programs we offer such as renewable energy options. 

 

General Purpose

 

As a care specialist, you will provide customer care by telephone and email to existing and future customers. You will assist with billing, credit and collections, service requests, energy efficiency and customer account management.

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Utility Specialist (Local 659) – Klamath Falls, Oregon – #110269 (Klamath Falls, Oregon, OR, US, 97601)

March 23, 2023
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Join Our Team!

 

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

 

A Utility specialist is a qualified employee who shall perform work mutually agreed to by the Company and Union. Duties typically assigned to the Utility Specialist are Collections/Connects/Disconnects/Removal; Replacement or exchange of single-phase self-contained meters; locates; pole test and treat; Joint Use Coordination; Equipment Operation and others as agreed to by the Company and Union. The Utility Specialist may be required to hold a Commercial Driving license as dictated by the assigned duties and pass minimum qualification requirements as mutually agreed to by the Company and the Union. The Utility Specialist with proper training may be assigned to drive or operate equipment, as follows:

 

1. Pick-up, 6-person capacity;

2. Trucks, one and one-half (1 ½);

3. Line Trucks (Boom Trucks);

4. Trucks hauling poles, material or towing a trailer (except hot line tool trailer);

5.

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Customer Care Specialist (Hybrid) *$200.00 Bonus*-Portland, OR #109754 (PORTLAND, OR, US, 97232)

February 27, 2023
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Customer Care Specialist (Hybrid) *$ 200.00 Bonus*-Portland, OR #109754

 

Power your career and work for a company that focuses on customer first!

At PacifiCorp we have a bold vision that our customers are taken care of through sustainable affordable and reliable energy.  We are the largest grid operator in the western United States, serving 1.9 million and growing customers in six states that include: Oregon, Washington California, Idaho, Wyoming and Utah.

 

Our customer-first focus presents the opportunity for interaction with our customers one-on-one, making personalized and valued experiences for each customer whether it be answering their inquires with a first call resolution mindset, educating customers on energy efficiency or sharing with them about programs we offer such as renewable energy options.  

 

General Purpose

 

As a care specialist, you will provide customer care by telephone and email to existing and future customers. You will assist with billing, credit and collections, service requests, energy efficiency and customer account management. In addition, you will assist customers regarding service outages, restoration of electric services, electric service billings, regulatory billing requirements and company policy and practice.

…

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Bi-Lingual Customer Care Specialist (Hybrid) *$200.00 Bonus*- Portland, OR #109753 (PORTLAND, OR, US, 97232)

February 23, 2023
| No Comments
| Energy Jobs In NW

Bi-Lingual Customer Care Specialist (Hybrid) *$ 200.00 Bonus*- Portland, OR #109753

 

Power your career and work for a company that focuses on customer first!

 

At PacifiCorp we have a bold vision that our customers are taken care of through sustainable affordable and reliable energy.  We are the largest grid operator in the western United States, serving 1.9 million and growing customers in six states that include: Oregon, Washington California, Idaho, Wyoming and Utah.

 

Our customer-first focus presents the opportunity for interaction with our customers one-on-one, making personalized and valued experiences for each customer whether it be answering their inquires with a first call resolution mindset, educating customers on energy efficiency or sharing with them about programs we offer such as renewable energy options.  

 

General Purpose

 

As a care specialist, you will provide customer care by telephone and email to existing and future customers. You will assist with billing, credit and collections, service requests, energy efficiency and customer account management. In addition, you will assist customers regarding service outages, restoration of electric services, electric service billings, regulatory billing requirements and company policy and practice.

…

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Senior Resource Valuation/Planning Specialist – Portland, Oregon – 109517 (PORTLAND, OR, US, 97232)

February 3, 2023
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*

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Operates and maintains optimization models used for long-term resource planning, asset valuation, production cost analytics, and resource acquisition related activities and studies. Conducts special studies and analyses, evaluates cost and risk, develops alternatives, presents recommendations to management and influences management decisions. Researches, analyzes, develops and implements new and/or improved optimization and valuation methods in response to changing internal and external conditions. Organizes data collection and maintains timely communications with internal data providers. 

Responsibilities

  • Maintain and operate optimization models used to develop the integrated resource plan (IRP), asset valuation studies, production cost analytics, and resource acquisition including the following activities:
    • Ensure model assumptions are current and accurate (examples include loads, unit characteristics, fuel costs, environmental policy, transmission, resource retirements, and resource additions)
    • Document inputs and outputs.
    • Troubleshoot model errors.
    • Review forecast/model results to ensure they are reasonable and consistent with input assumptions.
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Associate, Mid, Sr., or Principal T&D Specialist (Substation Apparatus) – Portland, OR – #106207 (MEDFORD, OR, US, 97501)

January 10, 2023
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Join our team!

 

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

 

General Purpose

 

The T&D Specialist provides real-time substation apparatus support to field personnel in order to expedite both planned and unplanned outages throughout Pacificorp.  Employees in this role act as a resource to operations to investigate and resolve problem situations and complex issues. This support is provided either on-site or remotely depending on the situation. The T&D Specialist also researches, analyzes, develops and implements new programs, systems and/or processes in response to changing internal and external conditions and trains the operations group on evolving policies and procedures.

Responsibilities

 

Responsibilities of the Associate Level position include the following: 

 

Provide technical support to operation & control functions within the business
Provide solutions to issues with substation transformers, load tap changers, circuit interrupting devices, & cap banks
Support substation operations during equipment overhauls
Travel as necessary to support the operation effectiveness of substation equipment
Under direction, develop & modify policies & practices to improve the effective operation of PacifiCorp’s substations & transmission & distribution system
Recommend solutions to improve system performance & reliability
Analyze substation schemes & prints & prepare field notebooks & outlines for installation of relays, & maintain file of field tests
Assist with improvement of substation policies, procedures & other documentation that govern all aspects of electrical operations & ensure they are fully integrated with company safety procedures, legislative requirements & meet all NERC reliability standard requirements 
Work with engineers & operations staff to resolve substation design issues
Provide training as needed for various departments including dispatch, relay technicians, relay technician trainees, substation journeyman, substation journeyman apprentices, communication technicians, communication technician trainees, & switchman
    

In addition to the above, Mid-Level will include the following responsibilities:

 

Provide technical support for moderately complex substation functions within the business
Develop & modify policies & practices to improve the effectiveness of PacifiCorp’s substation network
Improve substation policies, procedures & other documentation & ensure they are fully integrated with company safety procedures, legislative requirements & meet all NERC reliability standard requirements 

In addition to the above, the Senior Level will include the following responsibilities:

 

Lead development & implementation processes & procedures to enhance the operational effectiveness of substations 
Evaluate substation policies, procedures & other documentation & ensure all aspects of electrical operations are in accordance with company safety procedures, legislative requirements & meet all NERC reliability standard requirements
Supervise local relay technicians, communication technicians, & substation journeymen & develop & review daily & weekly schedules when required
Analyze substation schemes & prints and prepare field notebooks & outlines for installation of substation equipment

In addition to the above, the Principal Level will include the following responsibilities:

 

Lead apparatus support personnel to effectively & punctually complete tasks, projects, & training responsibilities

Requirements

 

Requirements for the Associate Level position include the following:

Bachelor’s Degree in Electrical Engineering or a related field; or the equivalent combination of education and experience.  

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