POWER YOUR GREATNESS

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.

General Purpose

The Systems & Development Analyst role supports the stability, reliability, and ongoing improvement of Energy Supply Management applications and integrated business systems. Analysts investigate and resolve issues, perform routine to advanced application maintenance, collaborate with end users and technical teams, and ensure accurate documentation and workflow management across supported environments. They take on increasingly complex troubleshooting, deeper application and technical ownership, cross‑functional coordination, guidance of peers, and leadership during high‑impact operational events. Senior‑level analysts additionally drive architectural improvements, lead incident response efforts, perform root‑cause analysis, and shape long‑term system reliability through expert‑level problem solving, vendor engagement, and DevOps workflow leadership.

Responsibilities

The responsibilities of the Systems and Development Analyst 2 position include:

• Supports the stability and reliability of Energy Supply Management systems by acting as the first responder to reported issues, performing initial troubleshooting, escalating when appropriate, and maintaining accurate ticket updates to ensure timely, SLA‑aligned resolution.

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.

General Purpose

Working independently under minimal supervision, the systems and development analyst 3 conducts analysis, creates system specifications, develops, tests and implements engineering, scientific and business applications, operating systems, and file/database servers. Utilizes existing or new technology in the automation of processes. Evaluates software packages and provides recommendations to management.

Responsibilities of this position include the following:

• Provides technical support; problem determination and investigation; implementation of software patches and upgrades for commercial (vendor) applications. Support client server packages both thick and thin clients, and web applications. Conduct research and fact-finding to develop or modify application programs; work with vendors to review quality, adaptability and compatibility of their products.
• Provides some technical responsibility for an application involving multiple support personnel that is critical to the operation of the business. 
• Designs, codes, tests, documents, implements and maintains moderately complex application programs and interfaces.