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I was recently interviewed as a part of the Energy Central Power Perspectives series as one of the ongoing members of the Network of Experts for the Customer Care group. If you missed it, check out the link here and leave me any thoughts or questions you may have so we can keep the conversation going!
Energy Central…
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
Manages the day-to-day operations of an electric utility in a geographic territory, region, location or functional unit that has a significant impact on corporate, business unit or organizational objectives. These operations pertain to the high voltage substation department. Manages three different union crafts: Apparatus, Meter/Relay protection technicians and Communication technicians. Establishes and implements business objectives, strategies, and plans. Implements and supports company programs and policies. Develops innovative leadership techniques that will improve the safety of each team member and the quality of work each team member performs in an effort to improve efficiencies.
Power your career and work for a company that focuses on customer first!
At PacifiCorp we have a bold vision that our customers are taken care of through sustainable affordable and reliable energy. We are the largest grid operator in the western United States, serving 1.9 million and growing customers in six states that include: Oregon, Washington, California, Idaho, Wyoming and Utah.
Our customer-first focus presents the opportunity for interaction with our customers one-on-one, making personalized and valued experiences for each customer whether it be answering their inquires with a first call resolution mindset, educating customers on energy efficiency or sharing with them about programs we offer such as renewable energy options.
As a care specialist, you will provide customer care by telephone and email to existing and future customers. You will assist with billing, credit and collections, service requests, energy efficiency and customer account management. In addition, you will assist customers regarding service outages, restoration of electric services, electric service billings, regulatory billing requirements and company policy and practice.
Lessons Learned for NuScale and Its Next Customers The question a lot of talking heads in the mass media, the nuclear trade press, and in investor reports are asking is whether the cancellation of NuScale’s planned six 77 Mwe small modular reactors (SMRs)for its first customer UAMPS is a down market signal for SMRs in general. Anti-nuclear groups, and advocates of competing..
Energy Central…
https://energycentral.com/c/em/hydrogen-storage Hydrogen Storage
Energy Central…
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
Working with significant independence and under general direction, the senior systems and development analyst conducts analysis, creates system specifications, develops, tests and implements engineering, scientific and business applications, operating systems, and file/database servers. Utilizes existing or new technology in the automation of processes. Evaluates software packages and provides recommendations to management.
Responsibilities of the Analyst 1 position include the following: